About Us

1. About VIVACLOTHER

VIVACLOTHER is a smart-eyewear retail brand operating through vivaclother.shop. Our focus is connected eyewear that combines familiar frame design with practical technology such as open-ear audio, Bluetooth calling, cameras and AI-assisted functions on selected models.

The website is operated by 广州泽成创新科技有限公司, a company established on March 7, 2016.

2. Our Product Philosophy

Technology is most useful when customers understand what it does and can decide whether it fits their daily life. Smart eyewear should still function as wearable eyewear first; electronics should support the experience rather than make the product difficult to understand.

We therefore emphasize model-specific specifications, practical guides and transparent customer policies rather than applying the same claims to every product.

3. What We Focus On

4. Clear Product Information

Smart eyewear varies significantly by model, so we aim to provide product-specific information rather than generic claims.

• Phone and Bluetooth compatibility.
• Companion-app requirements.
• Camera availability.
• AI or translation-related availability.
• Battery and charging information.
• Frame measurements.
• Water-resistance information where applicable.

5. Shop With Clarity

We encourage customers to review product pages, the Tech Guide, Bluetooth & Connectivity guide, AI Features guide and Size Guide before purchasing.

A customer should not have to guess whether a feature is available on a particular model.

6. Responsible Smart Technology

Camera, microphone and AI-enabled products can create privacy responsibilities. Customers should follow local laws, respect private spaces and obtain consent where required.

We do not position camera-enabled smart glasses as covert surveillance products.

7. Orders, Delivery & Customer Support

Our customer-facing policies explain order processing, estimated delivery, tracking, voluntary returns and limited warranty support. Customers can contact doublezip@126.com for order and product assistance.

We believe transparent policies are part of the product experience, especially for cross-border online orders.

8. Business Identity